Positive reviews will build potential customer trust, resulting in more calls... more sales...
The priority of our company is to get all our clients back to a healthy star rating. Since so many potential buyers like to first read online reviews before making a purchase decision, having a positive review average will create potential buyer trust resulting in more calls and more sales. Remember, nobody likes to call 1-3 star companies. Unlike other companies that provide basic review monitoring tools and maybe a text messaging service to reach out to customers, we take this a step further. We try and increase the positive review count while simultaneously working to remove and prevent negative reviews moving forward. We also provide our clients with the tools necessary to maintain that rating, and for a select few, manage the review profiles so that you you can focus on more important things, like your running your business.
We can help you increase your positive reviews, several different ways. From our online review dashboard, our text messaging / email feature, or the handful of trade secrets we use to force your star rating up, we implement all of this to get you back to a healthy star rating. We apply all of these methods to try and get more positive reviews on your page so that your overall average score climbs. Remember, more then 70% of customers are willing to leave a review if asked, so making use of our tools alongside what we do will increase your review score on all review sites. By using our dashboard, you’ll be able to ask your customers to “rate their experience.” We’ll also work on reviews that might be stuck in your review filter and much more! We have a handful of tips and tricks we’ll use to try and force your positive rating up. Let us help you increase your positive reviews.
We’ve always felt that the removal of negative reviews is more important than generating more positives. Here’s some simple math; (5+5+1 is 11. When you divide 11 by 3, the answer is 3.66 = still not a 4-star rating). So this said if you generated three new reviews in one week and two were great, but one was not, you’re still in a deficit of our goal (4-5 stars). Removing your negative reviews should be considered the top priority, even above generating more positive reviews. These negative reviews must be removed by any means necessary, as they tend to hold down the average star rating. We do this by disputing, appealing (declined removals), negotiating, TOS violations, and by using a few other trade secrets. Don’t let negative reviews hold your business down.
As we work to increase your positive reviews and remove/prevent as many negative reviews as possible, we simultaneously provide you with a review monitoring dashboard. This will track all your online reviews, from all online sources, and give you insight into critical problems that might be harming your business. At the same time, our company will do weekly audits of your review profiles and provide you with the tools necessary to reach out to your customers to maintain the rating.
Regardless of your current star rating, our company can offer a full-service review management solution for your growing business, or just a basic monitoring and reach out service. We can work to increase your positive review count, work to prevent and remove any negative reviews while providing you with the necessary tools to monitor, reach out, and maintain a positive star rating. We treat every one of our clients as if that business being managed was our own. We won't stop until we get all our clients back to a positive star rating.
Remember, having a positive review average will result in potential customer trust, resulting in more calls and more sales. With so many potential buyers reading online reviews before making a purchase decision, your business must have the best rating possible so that your potential customers don't run to your 5-star competitors. We can help!